Professional services
Utilization pressure is why your firm cannot build AI capability
Everyone agrees the skill matters. Nobody has an unbilled hour to build it.
5 min read
The incentive nobody wants to name
When every hour is measured against a target, learning a new method is a personal cost with a firm-wide benefit. People behave accordingly.
The result is a firm that has bought the tools and built none of the habit.
Make the capability visible
A practice-level readiness score turns an invisible skill into something that appears in staffing conversations and partner reviews.
What gets reported gets time allocated to it.
Fund it narrowly
Protecting a few hours for the lowest scoring practice is far cheaper than a firm-wide programme and produces a measurable move in one cycle.