Manufacturing
Corporate averages hide everything worth knowing
A company-wide adoption number is the average of sites that are succeeding and sites that have stopped trying.
4 min read
One number, five realities
A 54 percent adoption figure can mean every site is halfway there, or that two sites are excellent and three have not started.
The two situations need completely different responses and the number cannot tell them apart.
Report the distribution
Showing how many people sit in each readiness tier, by site, changes the conversation from whether the programme is working to which plant goes next.
Then act on the tail
Almost all the recoverable value sits in the bottom two tiers, and almost all the programme attention usually goes to the top one.